What methods of payment do you accept?
We accept any kind of credit or debit cards through Stripe.
What if I need to modify my order?
If you would like to add items to your existing order, please place an additional order. We do not store your payment information, so we cannot change the order.
How do I cancel my order?
Orders cannot be be canceled. After you received your item you can send them back and apply for a refund if you’re not content with the purchase. https://getlva.com/return-policy/
Do you provide tracking information?
Yes, we will send you a tracking number via email once your order ships.
I ordered multiple items but only received one. Where is the rest of my order?
We work with multiple global partners, so it can happen that your items are shipped separately; this is to speed up delivery. Don’t worry, you will get the items that you ordered.